Secure IT ® Cyber Incident Response
Organizations must respond quickly to active threats to ensure threat actors are not able to achieve their objectives. With our Cyber Incident Response service, we provide rapid assistance with our global security team of remote incident responders and threat analysts. Triage starts within hours, with most customers starting the recovery phase in 48-hours or less. Our Cyber Incident Response is available for both new and existing customers.
Cyber Threat Neutralization
Our Cyber Incident Response team is part of global, world class, 24/7 threat hunting, detection, and response Security Operations Center (SOC) that proactively hunts, identifies, investigates, and responds to threats on behalf of our customers as part of our award-winning Secure IT portfolio of Managed Services.
Defend Against Threats With 24/7 Detection and Response
Once the incident is resolved and the threat to your organization is neutralized, we will transition you to our global, best in class EDR/XDR platform, providing real-time proactive threat detection, and response. Should threat actors re-emerge or new threats present themselves, we will be prepared to respond. We will continue to defend your assets for a full 30-days as part of our incident response service.
Detailed Forensics Reporting
We will provide a detailed forensics summary report of our investigation including discoveries made, actions we took and a strategic roadmap of how to mitigate the recurrence of similar threats in the future.
Rapidly Secure Your Environment
Our cloud-based security platform has been purpose-built to offer rapid deployment to all of your assets by our team of cybersecurity response engineers. This ensures that whether your environment is small or large, we can rapidly secure your estate giving you the confidence that your environment is prepared to defend against further threats.
3 HOURS
Average time to respond and begin preparation
30 DAYS
Subscription to our managed EDR/XDR platform
48 HOURS
Majority of customers begin the recovery phase
24/7 COVERAGE
Threat hunting, detection, and incident response
Additional Benefits of Secure IT ®
Cyber Incident Response
Fast Onboarding
Rapid on-boarding and engagement with our global team of security response engineers
Dedicated Manager
Dedicated Incident Manager during the entirety of the engagement
Thorough Analysis
Detailed analysis of data from third-party technologies and event systems
Fixed Pricing
Immediate account activation with predictable, fixed cost pricing